Frequently Asked Questions

What is Geo-Fencing?

Geo-Fencing is a function used in the ESP3000 Security System to set up an imaginary "fence" around the vessel. If the vessel moves out of the fenced area, the alarm will be tripped. With the ESP3000, the fence area is defined as a radius from the mooring location. This feature is useful to protect your boat from being towed away, driven away, or when anchored or tied up to mooring buoys.

What is GPS?

GPS is the Global Positioning Satellites. The satellites are a constellation of low earth orbiting owned and operated by the American military that broadcast highly accurate timing signals, which allow a receiver to determine where it is. In the ESP3000 an ultra low power embedded GPS receiver allows the unit to continuously track the location of the vessel.

What is GPRS?

General Packet Radio Services (GPRS) is a packet-based wireless communication service that promises data rates from 56 up to 114 Kbps and continuous connection to the Internet for mobile phone and computer users. GPRS is based on Global System for Mobile (GSM) communication.

What happens if I am out of cellular coverage?

The alarm portion of the ESP3000 will function with or without cellular service. If the boat is stolen and driven through an area without cellular coverage, the system will queue alarm messages hold them until cellular contact is re-established. If it is anticipated that the boat will be travelling for extended periods outside of cellular coverage areas, the system may be adapted to also use a satellite modem. Contact SilverTip Marine for more details.

Can I use my existing GPS instead?

The ESP3000 includes an embedded ultra low power GPS receiver. The idea is that with a low power GPS the system will not run down the boat batteries, and will be able to provide continuous Geofencing protection.

Can I use my existing GPS antenna instead?

It is possible to use an existing GPS antenna if using a custom antenna combiner. The main issues would be compatibility with the ESP3000 GPS receiver and power draw of the existing antenna. If the existing antenna has gain that is too high or too low, satellite acquisition times could be excessive or may not be possible. If the existing GPS antenna requires higher power draws the ESP3000 supplied antenna, the system could cause excessive draw on the boat battery. The ESP3000 system has been designed for low power and long life.

Can I install it myself?

The ESP3000 is a complex embedded system with several microprocessors, and requires modifications to the boats wiring and installation of hardware components and incorrect installation could affect the operation of the vessel. Thus only authorized dealers may install the ESP3000. Installation by other persons will void the warranty.

Will I save money on my Insurance?

In surveys by SilverTip Marine it has been found that insurance underwriters will discount insurance rates by up to 20% when a security system is installed. Your mileage may vary.

What happens if someone tows my boat away?

If Geo-Fencing is Armed, the system will activate its alarms and call the list of people to be notified. If the Geofence was not armed, you can dial into the ESP3000 remotely and determine its location.

What happens if I am not home to answer an alarm call?

The ESP3000 has a sequence of prioritized phone numbers, email addresses and text messaging numbers to notify. If a phone call is not picked up, the system will queue the message to that number and try the next number on the list. If you have voice mail, the system will play its message when the call is picked up - some of the message may not get recorded. If an acknowledgement code is not entered, the system will continue to send messages to the list until an acknowledgment is received. If the phone number is busy or not answered, the call will be attempted again later.

How long will the system run on my boat battery for?

The power consumption of the ESP3000 is very low. The system should be capable of running for months without depleting a boat's main battery. Should the boat's main battery begin to get low in voltage, the ESP3000 can be configured to send a notification.

How long will the system run if my boat battery is disconnected?

When the ESP3000 is fitted with a fully charged backup battery, the system should operate for approximately 3 days.

What is SMS?

SMS is Short text Message Service. This is the interoperable text messaging service offered by most GSM and PCS carriers.